1. Purpose
These General Terms and Conditions of Sale (hereinafter referred to as the “GTC”) govern the contractual relationship between That ICONIC Brand, a marketing and event decoration agency, located at 9 Square Henri Regnault – 92400 Courbevoie (hereinafter referred to as “the Company”), and any natural or legal person entrusting it with a service (hereinafter referred to as “the Client”).

They apply to all services offered, without restriction or reservation, except for specific conditions expressly accepted in writing by the Company.

2. Acceptance of the General Terms and Conditions
Any order, signature of a quote, payment of sum, or commencement of performance of a service implies full, complete and unreserved acceptance of these General Terms and Conditions.

The General Terms and Conditions of Sale prevail over any other document of the Client, including general terms and conditions of purchase, purchase orders or verbal or written exchanges, unless expressly waived in writing by the Company.

3. Nature of services – Obligation of means
The company offers event decoration services, scenography, art direction, brand activation, temporary installations, custom set design and rental of scenographic elements.

The Company’s services are exclusively subject to an obligation of means, and not an obligation of result.

The Company undertakes to implement all the professional means necessary for the proper execution of the services in accordance with the accepted quote, without guarantee of aesthetic, commercial or emotional result.

4. Quotation and order
4.1 Quotation

Quotes are valid for 7 calendar days from their date of issue.
They constitute the sole contractual document defining the scope of services.

All concepts, visuals, creative proposals, mood boards, ideas, texts and designs submitted remain the exclusive property of the Company, even if no order is placed.

4.2 Firm and final order

The order becomes firm, final and irrevocable only upon receipt:

of the signed quote with the mention “Approved”,

and the payment of the sums required.

No service will be provided without these elements.

5. Prices and payment terms
5.1 Prices

Prices are quoted in euros excluding VAT.
Any service not included in the initial quote will be subject to additional charges.

5.2 Deposit

A payment of 50% of the total amount excluding VAT is required upon ordering, as a deposit, in accordance with Article 1590 of the Civil Code.

The deposit remains definitively acquired by the Company in the event of cancellation by the Client.

For any order placed less than 14 days before the event, payment of 100% of the amount is required at the time of ordering.

5.3 Balance

The balance of the service is due no later than 3 calendar days before the date of the event.

No assembly, delivery, installation, or intervention will be carried out without full prior payment.

Payment is independent of any subjective assessment by the Client.

5.4 Late or non-payment

Any delay will automatically and without prior notice result in:

late payment penalties equivalent to three times the legal interest rate,

a fixed compensation of €40 for recovery costs,

the immediate suspension or cancellation of the service, without compensation for the Client.

6. Customer satisfaction – Artistic appreciation
The Client expressly acknowledges that the services of That ICONIC Brand fall within a creative and artistic domain involving a degree of interpretation, subjectivity and sensitivity.

Approval of the quote constitutes full and complete acceptance:

creative bias,

art direction,

aesthetic choices,

technical constraints specific to event management.

Dissatisfaction, disappointment, or any subjective assessment of the final result cannot in any way justify:

a refusal to pay,

a refund request,

a price reduction,

a dispute over an invoice.

Once the services specified in the quote have been performed, full payment is due.

7. Cancellation – Postponement – ​​Modification
7.1 Cancellation by the Customer

In the event of cancellation by the Client, for whatever reason, including force majeure:

More than 30 days before the event: the deposit remains with us.

Between 30 and 10 days: 80% of the total amount excluding VAT is due.

Less than 10 days: 100% of the total amount excluding VAT is due.

7.2 Report

Any postponement is considered a cancellation unless expressly accepted in writing by the Company.
The Company is under no obligation to accept a postponement.

7.3 Modification

Any modification must be made in writing and accepted by the Company.
Any late modification may result in:

a refusal

an additional charge

an adaptation of the rendering without the Company being held liable.

8. Client Obligations
The Client agrees to:

provide all necessary information within the required timeframe.

guarantee access to the premises,

obtain all necessary authorizations,

to ensure the safety of property and people,

to comply with the communicated technical constraints.

Any failure to comply releases the Company from all liability.

9. Liability – Limiting
The Company’s liability is strictly limited to the amount excluding VAT actually paid by the Client for the service in question.

The Company cannot be held liable under any circumstances:

indirect damages,

financial or commercial losses

reputational damage,

decisions made by third parties

climatic or administrative conditions.

10. Intellectual Property
All creations, concepts, sets, visuals and materials produced by the Company remain its exclusive intellectual property, even after full payment.

Any reproduction or use without written permission is prohibited.

11. Right to one’s image
Unless otherwise agreed in writing beforehand, the Company reserves the right to use images and videos of the service for communication, portfolio and promotional purposes.

12. Force majeure
The Company cannot be held liable in the event of force majeure as defined in Article 1218 of the Civil Code.

13. Disputes – Jurisdiction
In the event of a dispute, an attempt at amicable resolution will be made first.
Failing that, the competent court will be exclusively that of the Company’s registered office, even in the case of multiple defendants.

14. Applicable Law
These Terms and Conditions are governed by French law.